From the Support Desk: Managing CAS Experiences

Announcements, ManageBac, Diploma Programme, Support | March 10, 2017

CAS for the IB Diploma Core is managed in different ways at each school— some schools give students free reign to choose which experiences they are a part of while others assign these experiences to students. There are three recommended models for managing which CAS...

Network Incident Identified

ManageBac, OpenApply, Support, Technology | March 1, 2017

As of 17:40 UTC, our Operations team noticed some performance degradation on ManageBac and OpenApply. Both systems are currently experiencing issues due to an Amazon AWS S3 outage.  We are actively monitoring the situation and will provide an update here when we know...

Welcome New ManageBac Schools

Announcements, ManageBac, Support | February 16, 2017

Welcome the following schools to ManageBac! Andress High School Beaconhouse Clifton Campus Choithram International School Escola Americana de Belo Horizonte IELEV High School Jam Saheba Digvijay Sinhji James B. Sanderlin PK-8 Mayfair Elementary School Narmer American...

Network Incident Identified

Support, Maintenance | January 21, 2017

As of 9:30 pm UTC, our Operations team noticed some performance degradation on ManageBac similar to our previous incident on January 9th. All hands are on deck as we address this issue on two fronts. Firstly, we have escalated the issue with our network provider, who...

Welcome New ManageBac Schools

Announcements, ManageBac, Support | January 16, 2017

Welcome the following schools to ManageBac! Acorns International School (AIS) Beacon Academy Bialik High School Bunts Sangha’s S M Shetty International School & Junior College Casuarinas International College ETON, S.C. Goethe-Gymnasium International School...

Happy New Year From ManageBac!

Announcements, Company, ManageBac, Support, Technology | January 5, 2017

It was a privilege to serve your school in 2016. Thank you for the support, ideas, and suggestions! We are thrilled to start the new year with 2,196 schools in our community.     2016 by the numbers Support Tickets Answered within 4 hours Phone Calls Schools...